Terms & Conditions

TERMS AND CONDITIONS

 

GENERAL


This document is an electronic record in terms of The Information Technology Act, 2000 (“IT Act”) and rules thereunder, and is published in accordance with Rule 3 (1) under the IT Act, which mandates the publication of rules and regulations, privacy policy, and terms of use for access or usage of the website and application. This electronic record is generated by a computer system and does not require any physical or digital signatures.

 

www.decodeage.com (“Website”) is an online selling channel of Decode Age, legally known as CENTENARIANS LIFE SCIENCES PRIVATE LIMITED, having its registered office at:

 

Decode Age
No. 7/1, Haudin Rd,
Yellappa Chetty Layout Sivanchetti Gardens,
Halasuru, Bengaluru, Karnataka 560042 IN.

 

Your use and access of the Website and application, its related sites, and hyperlinks shall be governed by the terms and conditions, policies, and rules of “Decode Age” (“Terms”) posted on the Website and application from time to time. These Terms apply to all users (whether Registered users or Guest Users) of the Website and application.

 

Please read the Terms and conditions carefully before using the Website and application. If you do not agree to these Terms, please do not use the Website and application.

 

By subscribing to or using the Website and application, you agree that you have read, understood, and are bound by these Terms, Policies, and directions of Decode Age.

 

DEFINITIONS

  • "Agreement" refers to the terms and conditions outlined herein, along with all schedules, appendices, annexures, privacy policies, and disclaimers.
  • "User" refers to the end-user accessing the Website and application.
  • "Decode Age" / "we" / "us" / "our" refers to CENTENARIANS LIFE SCIENCES PRIVATE LIMITED.
  • "Customer" / "Buyer" refers to any person or legal entity who accesses the Website and places an order.
  • "Product" refers to the products listed for sale on the Website.
  • "Payment Facility" refers to the available modes of payment.

 

 

PURCHASE

  1. Registration and Personal Details

    • Users can access services as a "Registered User."
    • Registration requires personal details like name, email, phone number, and address.
    • Users must maintain the confidentiality of login credentials.

  2. User's Responsibility

    • Users must provide accurate details and comply with applicable laws.
    • Users under 18 are not permitted to register.
    • Users must not upload or share harmful, illegal, or infringing content.

  3. Website Availability

    • Decode Age makes no representation that content is appropriate outside India.
    • Services may vary by location.

  4. Access and Usage

    • Decode Age grants users a limited right to use the Website.
    • Users must not copy, modify, or commercially use any content.

  5. Applicability of Terms

    • Policies may change, and continued usage implies agreement with new terms.

  6. Communication

    • By using the Website, users consent to receive communications via email, SMS, or phone calls.

 

 

ORDERS AND PAYMENTS

  1. Price Policy

    • Prices are subject to change without notice.
    • MRP may vary by location.

  2. Payment Methods

    • Online payments: Credit/Debit Cards, Net Banking, Wallets.
    • Cash on Delivery (CoD) may be available for select locations.

  3. Order Confirmation and Delivery

    • Orders are confirmed upon payment.
    • Decode Age reserves the right to reject or cancel orders.
    • Delivery timeframes are estimates.

 

 

RETURNS, EXCHANGES, AND REFUNDS

  1. Return Policy

    • Returns are accepted only for defective or incorrect products.
    • Items must be unused and in original packaging.
    • Refunds are processed to the original payment method within 3-15 working days.

  2. Exchange Policy

    • Exchanges are subject to stock availability.
    • Freebies and bundles must be returned together.

  3. Cancellation Policy

    • Orders can be canceled before shipment.
    • Once dispatched, cancellations are not accepted.

 

 

LIABILITY AND DISCLAIMERS

  1. Limitation of Liability

    • Decode Age is not liable for indirect or consequential damages.
    • The maximum liability is limited to the product price.

  2. Intellectual Property

    • Content, trademarks, and materials are owned by Decode Age.
    • Unauthorized use is strictly prohibited.

  3. Indemnification

    • Users agree to indemnify Decode Age against claims arising from misuse.

  4. Amendments

    • Decode Age may modify Terms and Policies at any time without prior notice.

  5. Governing Law and Jurisdiction

    • These Terms shall be governed by the laws of India.
    • Disputes shall be subject to the jurisdiction of the courts in India.

 

 

For any queries, contact us at care@decodeage.com or call +91 79 6946 9000.